Most Frequently Asked
Dumpster Rental Questions
Here’s a few of the most frequently asked dumpster rental questions for Dump South. We understand and expect you to have questions about renting a dumpster, especially for those Homeowners who are renting one for the first time. That’s why we created this page with every question we could think of. Don’t see an answer to your question? No worries, just reach out and our team will be happy to help answer any questions you have.
Categories of Dumpster Rental Questions
Size & Capacity
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What sizes of dumpsters do you offer?
Our dumpster selection includes 10 Yard, 15 Yard, and 20 Yard dumpster containers. Each container comes with a rear loading door that swings open to allow for easy access.
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How do I determine the right size dumpster for my project?
Correctly estimating your waste volume is a challenge for even seasoned Pro’s. To help we created an entire page on our website to help you size your next dumpster rental properly. Swing by our Dumpster Sizes Page for answers to your dumpster rental questions.
What are the dimensions of Dump South’s dumpsters?
10 Yard = 14’ x 8’ x 4’
15 Yard = 14’ x 8’ x 5’
20 Yard = 14’ x 8’ x 6’
What is the weight limit for each dumpster size?
Each of our dumpster rentals includes a certain amount of tonnage depending on the size you choose. Any tonnage that exceeds the included amount may incur additional charges or the driver may refuse to pick up the container until the weight has been reduced.
Dumpster Rental Period
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How long is the standard rental period?
Each of our Dumpster rentals includes 7 days as the standard rental period. However, you have the option to either select longer terms or pay by the day for additional time required.
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How far in advance should I schedule a dumpster rental?
We recommend scheduling your dumpster rental as early as possible to ensure availability, especially during peak seasons or busy times. Planning ahead allows us to accommodate your specific delivery and pickup dates, providing you with the flexibility to choose the most convenient timeframe for your project.
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Can I rent a dumpster, but have it emptied and brought back?
Yes, we typically refer to this request as a “Swap-Out.” For these we carry a new dumpster with us when we come to pick-up your filled container. Then we swap them out, leaving you with an empty container while removing your full one. Still have dumpster rental questions? Contact us anytime for answers.
Are there options for extending the rental period, and what are the associated costs?
The rental period can be extended if you need additional time. Each additional day incurs a small fee if added after the rental is completed. We recommend adding a few additional days to your estimation and selecting the longer rental period up front to avoid daily fees.
Is same-day dumpster delivery available?
While we strive to accommodate last-minute requests, it’s advisable to schedule your dumpster rental at least a few days in advance to secure the availability of the dumpster size you need.
What happens if I discover that I need a larger dumpster midway through the project?
No worries, you have a couple of options. You can order a second dumpster of a different size to make up the difference or you can schedule a swap-out. A swap-out just means that we bring you an empty container and pick up the one that’s full. Either way, just give us a call and let us know what’s going on and we will get it worked out.
Delivery & Pickup
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Is delivery and pickup included in the rental price?
Our dumpster rentals do include both the pickup and delivery. You just pick the delivery day and let us know where you want it setup. Then when the day you selected for pickup rolls around, we pick it up and dump it. Also, if you finish with it earlier than expected you can just give us a call and we can pick it up and get it out of your way.
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What is the process for scheduling delivery and pickup?
Ordering & scheduling your roll off dumpster rental can be completed right here on our website. You select the days you want it delivered and picked up and we handle the rest while keeping you updated every step of the way.
How much space is required for the dumpster and the delivery truck?
Our dumpsters are 14’ in length and 8’ in width which typically fits comfortably in most driveways. However, you’ll need enough space for the delivery truck to maneuver and safely drop off the dumpster in the space designated. This includes about 60-feet ahead of the space and at least 22-feet of overhead clearance.
How many times can it be dumped during my rental?
Our standard dumpster rental includes a single dump at the end of the rental period. However, if you need additional dumps just give us a call and we can get a swap-out scheduled for you so that you can keep working.
Permitted Materials
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What types of materials are allowed in the dumpster?
Construction and Demolition Debris:
Wood, drywall, plaster
Flooring materials (tiles, carpet)
Roofing materials (shingles, tiles)
Concrete, bricks, and masonry
Metals (steel, aluminum)
Household Junk:
Furniture (sofas, chairs, tables)
Appliances (stoves, refrigerators, washers)
Electronics (TVs, computers, DVD players)
Yard Waste:
Branches, tree limbs, and brush
Grass clippings
Leaves
General Debris:
Miscellaneous household items
Packaging materials (cardboard, plastic)
Are there any restrictions on hazardous materials?
Not Allowed! Typical roll-off dumpsters do not allow the disposal of hazardous materials. Hazardous materials pose risks to human health and the environment, and special handling and disposal methods are required. These dumpster rental questions are also answered in the rental agreement.
What About Appliances?
We do not typically allow any appliances to be thrown in our dumpsters. However, we can work with you to create a plan for disposal of large appliances.
What if I am cleaning out a property?
Cleaning out a property generates a mix of waste that must be sorted through to make sure you follow the rules. The easiest way to decide if it’s something you can throw away in the dumpster is to see if it smells. Most of the items we accept do not generate negative odors.
Prohibited Items
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What items are not allowed in the dumpster?
Hazardous Materials: This includes chemicals, paints, solvents, asbestos, and other materials that pose a risk to human health or the environment.
Electronics: Items such as computers, TVs, and other electronic devices should be recycled through designated e-waste recycling programs.
Batteries: All types of batteries, including car batteries, should be recycled through proper channels.
Tires: Scrap tires are generally not allowed in standard dumpsters and should be taken to a tire recycling facility.
Appliances with Refrigerants: Appliances like refrigerators and air conditioners often contain refrigerants that need to be properly removed before disposal.
Medical Waste: Items such as needles, syringes, and other medical waste should be handled according to specific regulations.
Biohazardous Waste: Materials contaminated with biological substances, such as bodily fluids or medical waste, are not allowed.
Explosives or Flammable Materials: This includes fireworks, propane tanks, and other items that are hazardous due to their flammable or explosive nature.
Large Quantities of Dirt, Concrete, or Rock: Some dumpster rental companies have restrictions on the amount of heavy materials due to weight limits.
Large Appliances: Some companies may have restrictions on large appliances like refrigerators and ovens.
Are there any additional fees for prohibited items?
The fee for prohibited items is variable and must be considered on a case-by-case basis. Why? To begin with, we have to determine the cost of properly disposing of the materials. This may involve hiring specialized hazardous waste disposal services, communicating with proper authorities, containment and cleanup of our equipment, and penalties imposed by law which can be quite expensive.
What if I’m not sure if an item?
Our team is at your disposal if you ever have any questions about prohibited item. Feel free to reach out to us anytime for help!
Who decides what items are prohibited in your dumpsters?
There a a number of different factors that contribute to the prohibited item determinations. While it may seem like the dumpster rental business makes the decisions, they only have a say in a few things. Typically, Local, State, and Federal regulations have the biggest impact on the rules. If you have dumpster rental questions relating to the regulations, reach out to us and we’d be happy to help.
Payment Terms
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What are the payment terms?
We require payment in full prior to delivery of the dumpster or at the time of delivery. In certain circumstances we do offer customized terms to match your projects requirements.
How can I pay for it?
We accept all major credit card providers. Due to the nature of the business, we prefer to avoid checks or cash but if you contact us prior to ordering we can discuss your situation.
Location Restrictions
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Are there any restrictions on where the dumpster can be placed?
In general, dumpsters are to be placed on packed level ground where possible. The placement of the dumpster is subject to a variety of limitations that must be considered. The renter should select a location that meets local regulations and limits the potential for damage. Then our drivers will decide on the safety and accessibility of the desired placement at the time of delivery.
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What’s the best place to put a dumpster on my property?
Each property is unique so our experienced delivery team will work with you to determine the best location for placing the dumpster on your property. We take factors like the slope, surface type, and potential obstacles into consideration to avoid any issues. Generally speaking though, the best place for a dumpster is usually the same areas that you regularly drive or park on.
Will the dumpster damage my driveway?
We understand your concern, and we take great care to minimize any potential impact on your driveway during the delivery and pick-up of your rental. Our roll-off dumpsters are designed with features to help prevent damage to surfaces. However, there are no certainties when it comes to moving these heavy containers around. For added peace of mind customers may provide boards to place under the dumpster wheels. Of course, we are always happy to work with you on implementing additional precautionary measures.
Why can’t the driver put the dumpster in a certain area?
If the driver refuses to place the dumpster in a specific location there is usually a good reason for it. Our drivers consider each location carefully, taking into consideration the safety and potential for damages to both your property and our equipment. Heavy trucks and containers can easily damage water lines, lawns, and other obstacles that aren’t always apparent. These dumpster rental questions could save you big time.
Weight Limits & Overages
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What happens if I exceed the weight limit?
Dumpster weight limits are crucial to avoid extra costs. Going over the limit can lead to overweight fees and additional charges, as outlined in the rental agreement. If the dumpster is significantly overweight, pickup may be refused, requiring load redistribution or an extra dumpster. Proactive management of waste weight helps prevent additional fees and ensures a smooth rental process.
How are overweight charges calculated?
The calculation of overweight dumpster charges is outlined in the terms and conditions of your rental agreement. Generally, our overweight charges are calculated at $75 per ton exceeding the included weight. However, there are other potential charges to be aware of so estimate the weight of your waste as accurately as possible. If in doubt, or have lingering dumpster rental questions consult with Dump South for additional guidance.
Rental Agreement
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Can I see a copy of the rental agreement before committing?
We would be happy to provide a copy of our rental agreement for you to review. Actually, when you rent a dumpster online it is part of the checkout process to review and agree prior to payment. Just reach out to us if you have any questions about it or want a copy to review.
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What Information Is Included in the Rental Agreement?
Key details are covered in the rental agreement, such as the rental period, pricing, delivery and pickup schedules, weight limits, prohibited items, and any additional fees or charges. Any dumpster rental questions not covered here should be answered on the rental agreement.
Why Do I Need a Rental Agreement for a Dumpster?
A rental agreement serves as a legally binding contract that outlines the terms and conditions of the dumpster rental. It protects both parties by establishing expectations, responsibilities, and agreed-upon terms.
Do I Need Insurance for the Dumpster Rental?
Insurance is not required for the dumpster rental. However, we recommend you carefully read your homeowners policy or contact your agent to ensure compliance. The Rental agreement clarifies what aspects of the rental are covered by the rental company and what responsibilities fall on the customer.
Connect With Us to
Ask Your Dumpster Rental Questions
We sincerely hope that you found our FAQs page helpful. Dump South is dedicated to providing both Contractors and Homeowners with simple & reliable waste management solutions for your projects. If you have any dumpster rental questions or concerns that weren’t covered here, please don’t hesitate to reach out to our customer service team. We also have an entire page with more information about our dumpster sizes and tips for estimating your projects volume. Thank you for choosing Dump South for your waste disposal needs.